Frequently Asked Questions

To see the answers, click the questions to expand them

  • What is an iRover?

    The Royal iRover is a brand of mobile solutions for interactive educational products including SMART Boards and Interactive Projectors.

  • Do iRovers work with SMART Boards?

    Yes, many iRovers are designed for use with a variety of SMART Board models including 660, 685 and even the dual touch 880ix.

  • My SMART Board is not working, who do I call?

    Please call the reseller that you bought the product from first (reseller information can be found on your packing slip), OR Please call Smart Tech Support, where someone will be happy to assist you.
    1.866.518.6791. Monday to Friday 5:00 a.m. - 6:00 p.m. Mountain Time

  • My Projector is not working, who do I call?

    Please call the reseller that you bought the product from first (reseller information can be found on your packing slip),
    Epson 410W Projector - Please call Epson Customer Service, where someone will be happy to assist you. (905)709-3839 in Canada; (562)276-4394 in the United States. Monday to Friday 6:00am - 6:00pm PST
    NEC NP600S Projector - Please call NEC Technical Support, where someone will be happy to assist you. 1-800-836-0655 or 1-800-366-5213

  • My height adjustment system is not working. What do I do?

    Please call Copernicus Customer Service, where we will be happy to help.
    1-800-267-8434. Monday - Friday 8:30am - 4:30 pm EST

  • The Gas Cylinders are not working properly. What do I do?

    Please call Copernicus Customer Service, where we will be happy to help.
    1-800-267-8434. Monday - Friday 8:30am - 4:30 pm EST

  • I lost the key to my Lock Box. What do I do?

    Please call Copernicus Customer Service, where we will be happy to help.
    1-800-267-8434. Monday - Friday 8:30am - 4:30 pm EST